I forgot you are in AU. I bought my 100W tube from LO in part to work with someone in the US if I needed help, which wouldn’t help you any. (You might Display your national flag with your user name to help me out here. 
)
I have ordered a few times from Cloudray and except for “free shipping” for a small part that came by the small packet service and took about a month, shipping was fast. I would order from them again.