There are many brands and models of diode laser systems on the market. Here is a list of official and unofficial support resources for some common brands.
Maker Forums is not affiliated with these manufacturers, and is not a support forum for their products. If you need help with your machine, please work with the manufacturer first, before asking for help here.
SCULPFUN
Example laser engraver/cutter models: S30 S10 S9 S6
- FAQs – Sculpfun includes support contact details.
- They use Facebook as a public support contact: Sculpfun and Official Group for Sculpfun Users | Facebook
ORTUR
Example laser engraver/cutter models: Laser Master 3 / LM3, H10, 2 S2
- https://www.orturtech.com/pages/support-center for product and software support
Creality
Example laser engraver/cutter models: Falcon
- Also 3d printers, eg Ender3
- https://store.creality.com/pages/common-problem (see “Aftersales Service”) mail CS@creality.com
Elegoo
Example 3d printer models: Neptune
- Also laser engravers, eg Phecda
- ELEGOO Support - Official ELEGOO Help Center – ELEGOO Official for product and technical support
Vevor
Vevor do not name their model ranges; they use descriotions; such as ‘Vevor Laser Engraver 20W’ etc. instead.
Vevor do not provide any meaningful support for their products and customers, their official 'support ’ is essentially non-existent and focussed mostly on sales and shipping issues.
- The vevor ‘support’ page for Europe is here: Contact Us – Official VEVOR Support and the US page is at: Contact Us – Official VEVOR Support
- You may have better sucess at finding other Vevor users on Reddit at r/lasercutting/
Please comment here if you need help finding support for your manufacturer or model not listed.
If you find a good resource not listed above please also let us know and we’ll add it to the list 