Wow, a retailer is actually responding to customer complaints and not just seeking maximum

Wow, a retailer is actually responding to customer complaints and not just seeking maximum profits? That’s the only surprising thing here.
http://3dprint.com/23136/imakr-removing-new-makerbot

Actually, maximum profits often coincides with not selling your customers junk that they hate so they never come back to you.

Being a trusted brand seems to be a long forgotten “skill” or “approach” these days. iMakr seems interested in keeping a strong and loyal customer base who will come to them again and again. To do that, they are looking at their long term profit margins, which means they are looking at the long term health of their customer base.

Makes perfect business sense. Other companies don’t do it because they subscribe to a very short term oriented sense of business, which endlessly pisses off their customers and erodes their brand. coughFTDIcough

We have a 5th Gen in the store and it is utter crap. Giant step backwards from the Rep 2. Here’s our review and head to head comparison with the Rep 2:
http://3dprintboard.com/showthread.php?5039-5th-Gen-Review-and-Head-to-Head-with-Rep-2