No software can see my laser. Please help!

I made a post a little while ago about my G Weike laser Storm 600 not being seen in K40 Whisperer. A few folks suggested downloading and trying Lightburn and RD Works. I’ve tried both of these but the auto detection can’t see my machine in either program when connected with USB.

Does anyone have any idea what the issue may be or what else to try? I’m at a bit of a loss!

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Prior post:

I think you posted before your uploads finished uploading. You might want to try again.

Did you ever get in contact with Gweike?