Looks like you’ve checked the mechanical things but have you looked to make sure they’ve installed the same size belts on each side or same size toothed gears?
There are some belts often used which are NOT GT2 compatible and are very slightly off in tooth spacing. So you could have a machine with a mismatched part(s).
Sorry for my late reaction, and thanks Dougl for your answer, although I didn’t get any further in this topic. I use the parts of the producer. Is there any chance that the original belts aren’t compatible with the motor? Even then they should work symmetrical, as I think.
Thank you, but it doesn’t seem to be a problem. The displacement of the two sides is always the same: the right side never moves back compared to the left.
Besides a mechanical issue, the only thing I can think of next would be to set the micro-stepping to zero, move to a position and then loosen and adjust the drive gears on the motors so that the gantry is perpendicular while making sure the motors stay powered and hold their positions.
Then switch it back to what the normal micro-stepping setting is and see if that solves your problem.
If it’s a mechanical thing then you can tell by how bad it gets without power and moved by hand.