I recently bought a BuddaschNozzle 2.0. The nozzle is leaking (over the heating block), so I wrote to LulzBot. They redirected me to their web page in which it says that 30 days beyond the purchase I have no right to make any claim… o shit, the item took more than 30 days to arrive… so I guess that’s quite a fake guarantee!!
And then, even if it arrived the very same day, I guess it is not so strange that building a new printer, collecting all materials, etc. takes more than 30 days and you do not have the time to test the nozzle.
The BuddaschNozzle is a great nozzle. @Claudio_Donndelinger (Lulzbot’s) customers service is not at the level of the product they sell
I know I am not a great customer, but I give workshops here in Spain, so I have already bought around 20 hot-ends from them, because they are really good. This is the first it fails… but surely it will be the last. I need to ensure people attending to the workshops that if any item is not working it will be replaced