I have a big problem with the software WinsealXP and LaserDRW
When they start they say “USBKey is not pluged”
To be more detailed I give you more details :
I purchased a jk-k3020 laser co2 40w provided with a Lihuiju Studio labs HT-MASTER-5 Nano mainboard dated 2015-06-05
I set the ID from the mainboard to the control software and I can communicate with the machine to set the starting position, speed, make a preview…
The problem is when I try to engrave a project : WinsealXP 2013.02 says to me that “USBKey is not pluged”. It display the same message when it start and also if I click on Help.
When I insert the USB Dongle (B model) in the PC (I tryed with 3 different PC with Win7, WinXp and Win8) the operating system install correctly the new hardware with no errors, the USB Dongle light up (blinking led) but the software cannot recognize it… (see photo)
Any idea ???
PLEASE HELP ME