HI All, where can I find the updated software for the K40.

Lasers
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1

HI All, where can I find the updated software for the K40. My old laptop died and bought a new one with Windows 10 and it dosent recognize the engraver or the software that came with it!!

Help!!
Thanks

2

What controller board?

3

Not sure, its the one that came with the machine!

4

There are two, a nano or Moshi.

5

I’ve seen a pic of a nano, but mine doesn’t have either name on it. Only Lihuiyu Studio Labs

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6

Just can’t figure out why my new laptop running windows 10 doesn’t find it!

7

I’m just getting started and did not get a CD, and the orange metallic dongle is not mounting a disk on any computer I own (windows and mac)… My board is similar to Mickey’s except says M9

8

I think my USB stick went bad

9

The USB dongle does not mount like a disk. You have to look under USB in device manager to see it. If the computer does not see the board, it could be the board or the 5 VDC supplying the board.

10

I had the same problem. As far as I know there is no new software. I reverted to an older version of Windows to get it to work right.

11

Many of us are using Win10 without issues.

12

I’ll have to try again. When I tried before Win 10 was new, maybe updates have fixed it now.

13

The USB dongle is listed in Device Manager as “USBkey”" but I can’t access it.
Does anybody know where I might acquire another one until I do an upgrade?