Hello The I am having an issue with ares.

Hello

The I am having an issue with ares.

The printer keeps moving up and hitting the top whenever it starts to print and the printing nozzle never touches the bed

its supposed to go to the stops to zero itself on every print. How much gap between the bed and the print head when you run z to 0… Mine was 3 mill. and i bought a 3mm pei plate for it worked well… also try the g29 command to see it it can reach the bed on a probe.