We’re talking about apples and oranges Brian. The people you describe generally tend to meet the qualifications I described. They are not ‘average consumers’. They understand they’re undertaking a project.
I don’t think it’s condescending to say many people who want to try 3d printing are not interested in learning how fix their printers. Many people who drive cars have zero understanding of what’s under the hood.
The difference is, today anyway, you have to understand what’s under the hood of your printer to keep it working.
Do you realize that not everybody who wants to play with technology cares about technology? That’s not condescension. That’s how people work.